Date ordered: 1st May
Date received: 6th May
Expected delivery time: 5-7 days [to Germany]
Delivery Service: DPD to Europe, HDNL to UK.
Where do they deliver?: UK, selected European countries. [see Deliveries section for more details]
Exceptions: Jersey and Guernsey.
Payment Options: Visa, Mastercard, Visa Delta, Visa Electron, Maestro, Solo, Paypal.
Special Offers: Create an account using a student address [ only] and receive 10% discount when shopping online.
Delivery Charge?: UK: £2.99 for standard, £3.99 for next day. Delivery free on all orders over £100
Europe: varies from region to region. Specifics can be found in the delivery section at the bottom of the site.

Website Layout – 4.5/5
The website is easy to navigate and clear.  You have the option to see up to 100 items per page and there are several menus, allowing you to choose from Gender >>> Clothing Type, Special Offers, and Brands (which are also divided into genders).
My only nitpick is that the dropdown menus only open when they’re rolled over, and can’t stay open via clicking the mouse.
Bonus Point: The Social Section
Sizes Offered – 3.5/5
Republic stocks sizes with the same variety of most high street shops in the UK, varying from a size 6 to a size 16, depending on the brand.  Unfortunately, they don’t have a “plus size” section.

Customer Service – 4/5
Emails are sent out for registration and order confirmation, like any site. A tracking number should be provided with your order confirmation email.  Unfortunately for me it wasn’t, which is why I’ve knocked the point off.  In this case, you will have to contact customer services.  Their staff were polite and apologetic in their email, although I had to wait over a day to hear back.  However, I wouldn’t let this deter me from ordering online in the future, and overall I was pleased with the service.

Delivery – 5/5
This was DPD’s responsibility, but as it’s part of the whole ordering process, it’s necessary.  The package turned up on Friday evening, five days after I placed my order.  I was impressed, as that was the minimum amount of time it was supposed to take, and it was also a Bank Holiday weekend in the UK at that time.
On Republic’s side of things, all the products were in perfect condition, the correct size and style.

Overall: 17/20
Would I order again?: Certainly.
  1. No trackbacks yet.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s

%d bloggers like this: